Privacy Policy

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Last updated: 2025-06-01

At Calming Minds, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and store your data when you use our website or contact us.

1. Who we are

Calming Minds is a therapy and wellbeing service based in the UK.
Our website address is: https://calmminds.co.uk

If you have any questions about this policy, you can contact us at:
📧 calmingminds@mail.com

2. What personal data we collect and why

We only collect personal data that is necessary and relevant. This includes:

🧾 When you fill in a form:

Name, email address, phone number (for contact forms)
Any information you choose to share in a message

✉️ When you subscribe to our newsletter:

We collect your email address and may send you wellbeing tips, news, and resources (including lead magnets)
You can unsubscribe at any time using the link in any email

📊 Website analytics:

We may use cookies or analytics tools (like Google Analytics) to understand how people use our website
This helps us improve content and usability — all data is anonymised and does not personally identify you

3. How we use your information

We may use your data to:

Respond to your enquiries
Send you requested resources (e.g. lead magnets)
Send occasional newsletters or service updates (only if you’ve subscribed)
Improve our website performance and content

We will never sell, rent, or share your data with third parties for marketing purposes.

4. Legal basis for processing

Under UK GDPR, we process your personal data based on:

Consent – when you sign up for our newsletter or download a resource
Legitimate interest – for basic website analytics
Contractual necessity – when responding to your enquiries

5. How we store your data

Your data is stored securely:

On our email platform (e.g. MailerLite), which is GDPR-compliant
On secure servers and devices protected by passwords and encryption

We only keep your data for as long as necessary to fulfil its purpose, or until you withdraw your consent.

6. Your rights

Under UK GDPR, you have the right to:

Access the data we hold about you
Request correction or deletion of your data
Withdraw your consent at any time
Lodge a complaint with the ICO if you’re concerned about how we handle your data

To exercise any of these rights, email us at calmingminds@mail.com.

7. Third-party services

We use trusted providers such as:

MailerLite for email newsletters
Google Analytics (if used) to improve our website

Each of these services complies with UK and EU data protection standards.

8. Cookies

Our website may use cookies to improve your experience. You can change your browser settings to refuse cookies or alert you when cookies are being used.

9. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.