Privacy Policy



  We protect your personal data in line with the requirements of the General Data Protection Regulation (GDPR).  The GDPR requires data controllers such as ourselves to document our  lawful basis for processing personal data. It also gives you rights over  how your data is processed. This privacy policy documents the data we  collect, why and how we process it, and how to exercise your rights. 

  Data controller 

  The data controller responsible for this website is CH'Maine Robinson, Calming Minds Soothing Souls  Counselling, who can be contacted at 24 Clareden street, Whitefield, Manchester M45 6AF. 

  This website contains links to third-party websites, which have their  own data controllers and privacy policies. This privacy policy applies  only to this website. 


  Lawful basis for processing 

  For each method by which we collect personal data, this privacy policy  documents our lawful basis for processing the data. Where we rely on  your consent to process your data, we explain how you can withdraw your  consent and delete your data. 

  Individual rights 

  The GDPR gives you rights over how your personal data is processed.  You can exercise your rights by contacting us. In some cases you can  also exercise your rights through automated systems, as described at the  relevant points in this privacy policy. 



  The GDPR requires us to implement appropriate technical measures to  protect data. We verify the identity of any individual who requests  access to data before granting access. We use Transport Layer Security  (TLS, also known as SSL) to encrypt any data you supply to us through  our website. Additional technical measures are described at the relevant  points in this privacy policy. 



  In addition to any sharing of data described elsewhere in this privacy  policy, we may disclose data for legal reasons. If we suspect criminal  activity we may disclose data relating to those involved or affected to  the appropriate authorities. We may also be obliged to disclose data if  we receive a request from an appropriate authority. 


 Changes to this privacy policy 

  We may occasionally make changes to this privacy policy. Following any  changes, the date at the top of this privacy policy will be updated. If  any change allows for wider access to data, such changes will only  apply to data collected after the date of the updated privacy policy. 



 Cookies are small pieces of text that are stored by your browser. Each  cookie has a name and is associated with a particular site. When your  browser sends a request to a site (for example, to download a page,  image, or video), the computer that responds (known as a server) may  tell your browser to set one or more cookies. When your browser makes  further requests to the same site it sends the cookies back to the  server. This allows the server to remember you as you browse the site,  and provide features such as shopping baskets or password-protected  areas. 


  Data collected by third parties on our behalf 

  Our site is hosted by  and logs all requests in order determine the causes of reported faults and to detect and block suspicious traffic. The log records the time of the request, your IP address, the requested resource, the referring site (if specified by  your browser), and your browser’s user agent string, which will usually include the name and version of your browser and operating system.